Refund & Cancellation Policy
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Since everything we make is fresh food, our refund policy is intentionally strict. Replace this placeholder text with your finalised policy before going live.
Cancellations
Orders can be cancelled free of charge before they enter preparation. Once a batch has started, it can no longer be cancelled.
Damaged or incorrect items
If an item arrives damaged, spoiled, or different from what you ordered, contact us within 24 hours with a photo and your order ID, and we'll arrange a replacement or refund.
Refund timelines
Approved online-payment refunds are processed within 5–7 business days to the original payment method. Cash on delivery refunds are settled via UPI transfer.
Contact us
Reach us at hello@swadebihar.in or +91 62053 56010 for any refund or cancellation request.